Administrative Support
General Admin
Support
Full-spectrum support for busy professionals, including customer care, making and returning calls, correspondence, and much more.
Customer Service
Customer service requires diplomacy and an even-keel personality. I can manage all your customer service needs with calm, clarity, and reliability to preserve and further your professional reputation.
Email, Voicemail & Follow-up
I will implement a system for monitoring incoming communications, creating and maintaining response templates, and following up on leads.
B2B & B2C
Correspondence
Whether you need support with internal company communications, correspondence with other partnering companies (B2B), or compelling customer engagement (B2C), I’ve got you covered.
Calendar Management
Leave the scheduling, booking, and reminders to me. Projects, appointments, travel, events, meetings, personal and professional to-do items: I’ll juggle your schedule so all you need to do is show up.
Personal Assistance
You know all those little things just outside your business that always seem to take time away from it? I can help with those, too: running to the bank, shipping, coffee and lunch runs, errands, dry cleaning, watering your plants — you name it. Let’s discuss.
Travel Planning
Travel frequently for business? I’ll take care of your plane tickets, train tickets, hotel reservations, local transport, shipment of necessities, and more.
Database Entry & Management
I can manage your existing database or create one from scratch — including research on which platform will work best for your needs, what functionality your database should include, and the actual implementation of importing and organizing data.
Project Research
This can involve many different elements, such as compiling sources for your review; reading and producing notes for you; creating literature in support of project goals or partnerships; website and social media research; attending events; networking; prospecting; learning new systems; and much more.